ChinaTrip · Customer information

Payment and pricing

Understand the guide price, the checkout total and when access becomes available.

Currency and purchase type

Guide prices are shown in US dollars (USD). Standard guides are one-time purchases, not subscriptions; they do not automatically renew.

Price, tax and total

The displayed amount is the guide's product price. Paddle calculates applicable tax and the final total and shows them before you confirm payment. Tax may be included or added according to the billing location. ChinaTrip covers payment processing fees.

Paddle purchases and receipts

For purchases completed through Paddle, Paddle is the authorised reseller. ChinaTrip supplies the guide and account access. Check your Paddle confirmation email for transaction details and the Manage transaction link. ChinaTrip's order page identifies the guide and access status; its catalog price is not a substitute for Paddle's final transaction total or receipt.

Payment confirmation

A checkout submission is not confirmation of payment. Guide access requires a confirmed payment and completed delivery. If confirmation is pending, check your existing order before paying again.

Need help?

Email ChinaTrip support. Requests are reviewed manually.

Email support

You can also write to support@getchinatrip.com.

Payment and pricing | ChinaTrip