Palace Museum Booking With a Passport: A Practical Beijing Guide

Check the date before booking

Open the Palace Museum's current visitor guide and the Beijing government's venue page. Confirm that the museum is open on your intended date, which entry session applies and whether any gallery or route has separate restrictions.

The Palace Museum normally closes on Mondays except public holidays. Do not build the rest of the day around the palace until the selected date and booking status are confirmed.

Prepare the passport details

• Use the same passport you will carry on the visit date.
• Copy the name and document number exactly from the passport; do not improvise a shortened name or substitute another ID.
• Check the visit date, entry session and every visitor's details before paying.
• Keep a screenshot of the confirmed order and passport details somewhere you can open offline.

Use the official booking path

1. Open the Palace Museum's official website or mini-program named by its current visitor guide.
2. Select the date and entry session shown as available for your visit.
3. Enter passport details for each visitor and review the document numbers before submitting payment.
4. Return to the booking channel and confirm that a successful order exists. Save the order reference and current entry instructions.

If a foreign phone number is rejected

The Beijing 12345 FAQ includes help for foreign phone numbers during some official booking flows. Read the current FAQ and the Palace Museum's own instructions together: one page does not necessarily override the other.

Some Beijing venues offer passport-based, staff-assisted purchase at an entrance service window when online booking fails. Use that option only when the current venue or city notice says it applies. It cannot be assumed for every date, product or ticket type, and on-site availability is not guaranteed.

On the visit day

Use the entrance and security instructions in the current official visitor guide. The Palace Museum visit is generally one-way, so save the exit you expect to use and make a return plan before entering.

Allow time for identity checks, security and substantial walking between gates. Carry the original passport used for the booking, not only a copy or photograph.

If the date is closed or sold out

• Move the palace visit to another open date and rebuild that day's route.
• Keep the nearby public streets, meal and rest plan separate from admission to the museum.
• Choose another checked attraction only after confirming its own opening day, booking rules and entrance.
• Do not travel to the gate expecting an unverified ticket seller to solve the problem.